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3129-Telecommunicator Certification Course - 10/12/2025 Salemburg

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Brief Description: This course will give you the tools and knowledge you need to be a competent telecommunicator.

Full Description: Prerequisites:
All students registering for this course are required to provide the following: a completed Medical History Statement (F-1), Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date. These forms may be accessed at:

http://www.ncdoj.gov/About-DOJ/Law-Enforcement-Training-and-Standards/Sheriffs-Education-and-Training-Standards/All-Commission-Forms-and-Publications.aspx

Completed forms may be sent to the Administrative Specialist, Barbara Boone at BBoone@ncdoj.gov. If you have any question's or concern's regarding enrollment, please call (910) 926-6007.

The Medical History Statement (F-1) , Medical Examination Report (F-2) and a TB skin test must be dated within 12 months of the course start date.

Who Should Attend:
All telecommunicators employed or sponsored by an emergency service center (Sheriff, Police, Emergency Service Center, Highway Patrol, etc.).
All persons employed as telecommunicators under the direct supervision of a Sheriff or Police Chief are required by the North Carolina Sheriffs’ Education and Training Standards Commission to enroll and successfully complete this course.

Course Goal:
To present the basic standard operating procedures for telecommunicators and to develop the role and responsibilities of the emergency service telecommunicator.

Course Objectives:
The student will be able to:
- Define the role and explain the characteristics of the professional telecommunicator, stress, and the telecommunicator’s code of ethics.
- Identify and demonstrate the general operation of the major equipment components of a modern telecommunications service center.
- List and identify the major information resources available to assist in the practice of telecommunications.
- Differentiate between the organization, general operational practices, terminology, common service requests associated with law enforcement, fire and emergency medical services, and the North Carolina Division of Emergency Management.
- Identify, explain, and demonstrate common call reception, prioritization, and resource allocation practices associated with everyday telecommunications.
- Identify and explain the aspects of civil liability for the professional telecommunicator.
- Identify, explain, and demonstrate basic radio broadcast techniques associated with emergency telecommunications.
- Demonstrate basic telecommunications training skills in a structured telecommunications training practicum.

Methodologies:
The course employs lecture, discussion, demonstration and practical exercises.

Preqrequistes:
Medical History Statement (F1), Medical Examination Report (F2), and TB skin test must be completed and dated within 12 months of the course start date.

Training Dates: 10/12/2025 - 10/17/2025

Prerequisites: completed Medical History Statement (F-1)
Must be dated within 12 months of the start date of course
Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date.

Registration Dates: 01/15/2025 - 10/05/2025

Available Seats: 11

Hours: 47h 0m

Fee: None Specified

Training Location: NC Justice Academy - Salemburg
200 W. College Street
Salemburg, NC 28385

Directions to Location: See http://ncja.ncdoj.gov for campus directions

Resources Required: Attendance is required at all class sessions. All practical exercises must be satisfactorily completed and a minimum score of 70% must be achieved on the final Commission-administered written exam. All students confirmed for this course are required to provide a completed Medical History Statement (F-1) and Medical Examination Report (F-2).

Reporting Instructions: Class begins on Sunday at 1:00 p.m.

Housing is optional: Check-In 10/12/2025
Check-Out 10/17/2025

Documents: (F-2) Medical Examination Report and a TB skin test. These documents must be dated within 12 months of the course state date

F1 completed Medical History Statement

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3129-Telecommunicator Certification Course - 10/12/2025 Salemburg

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