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3129-Telecommunicator Certification Course - 10/12/2025 Salemburg

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Brief Description
This course will give you the tools and knowledge you need to be a competent telecommunicator.
Full Description
Prerequisites:
All students registering for this course are required to provide the following: a completed Medical History Statement (F-1), Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date. These forms may be accessed at:

http://www.ncdoj.gov/About-DOJ/Law-Enforcement-Training-and-Standards/Sheriffs-Education-and-Training-Standards/All-Commission-Forms-and-Publications.aspx

Completed forms may be sent to the Administrative Specialist, Barbara Boone at BBoone@ncdoj.gov. If you have any question's or concern's regarding enrollment, please call (910) 926-6007.

The Medical History Statement (F-1) , Medical Examination Report (F-2) and a TB skin test must be dated within 12 months of the course start date.

Who Should Attend:
All telecommunicators employed or sponsored by an emergency service center (Sheriff, Police, Emergency Service Center, Highway Patrol, etc.).  
All persons employed as telecommunicators under the direct supervision of a Sheriff or Police Chief are required by the North Carolina Sheriffs’ Education and Training Standards Commission to enroll and successfully complete this course.

Course Goal:
To present the basic standard operating procedures for telecommunicators and to develop the role and responsibilities of the emergency service telecommunicator.

Course Objectives:
The student will be able to:
- Define the role and explain the characteristics of the professional telecommunicator, stress, and the telecommunicator’s code of ethics.
- Identify and demonstrate the general operation of the major equipment components of a modern telecommunications service center.
- List and identify the major information resources available to assist in the practice of telecommunications.
- Differentiate between the organization, general operational practices, terminology, common service requests associated with law enforcement, fire and emergency medical services, and the North Carolina Division of Emergency Management.
- Identify, explain, and demonstrate common call reception, prioritization, and resource allocation practices associated with everyday telecommunications.
- Identify and explain the aspects of civil liability for the professional telecommunicator.
- Identify, explain, and demonstrate basic radio broadcast techniques associated with emergency telecommunications.
- Demonstrate basic telecommunications training skills in a structured telecommunications training practicum.


Methodologies:
The course employs lecture, discussion, demonstration and practical exercises.

Preqrequistes:
Medical History Statement (F1), Medical Examination Report (F2), and TB skin test must be completed and dated within 12 months of the course start date.
Training Dates
10/12/2025 - 10/17/2025
Prerequisites
completed Medical History Statement (F-1)
Must be dated within 12 months of the start date of course
Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date.
Registration Dates
01/15/2025 - 10/05/2025
Available Seats
0
The maximum capacity for this class has been reached. Your request can be added to the waitlist. Additional seats may become available for future enrollment.
Hours
47h 0m
Fee
None Specified
Training Location
NC Justice Academy - Salemburg
200 W. College Street
Salemburg, NC  28385
Directions to Location
See http://ncja.ncdoj.gov for campus directions
Resources Required
Attendance is required at all class sessions. All practical exercises must be satisfactorily completed and a minimum score of 70% must be achieved on the final Commission-administered written exam. All students confirmed for this course are required to provide a completed Medical History Statement (F-1) and Medical Examination Report (F-2).
Reporting Instructions
Class begins on Sunday at 1:00 p.m.
Housing is optional
Check-In 10/12/2025
Check-Out 10/17/2025
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