Home

3129-Telecommunicator Certification Course - 11/14/2027 Samarcand

You are not signed in. Enrollments for this event require you to sign in with a valid NCJTCP account that has permission to request enrollment.
Brief Description
This course will give you the tools and knowledge you need to be a competent telecommunicator.
Full Description
Prerequisites:

All students registering for this course are required to provide the following: a completed Medical History Statement (F-1), Medical Examination Report (F-2), Tuberculosis Questionnaire (F-2A), and Medical Examination Report Addendum (F-2B). These documents must be dated within 12 months of the course start date. These forms may be accessed at: http://www.ncdoj.gov/About-DOJ/Law-Enforcement-Training-and-Standards/Sheriffs-Education-and-Training-Standards/All-Commission-Forms-and-Publications.aspx.

If you are unable to upload the completed documents in Acadis, please send them to Barbara Boone, Administrative Specialist, at BBoone@ncdoj.gov. If you have any questions or concerns regarding enrollment, please call (910) 926-6007.

Who Should Attend:

All telecommunicators employed or sponsored by an emergency service center (Sheriff, Police, Emergency Service Center, Highway Patrol, etc.).
All persons employed as telecommunicators under the direct supervision of a Sheriff or Police Chief are required by the North Carolina Sheriffs’ Education and Training Standards Commission to enroll and successfully complete this course.

Course Goal:

To present the basic standard operating procedures for telecommunicators and to develop the role and responsibilities of the emergency service telecommunicator.

Course Objectives:

The student will be able to:
- Define the role and explain the characteristics of the professional telecommunicator, stress, and the telecommunicator’s code of ethics.
- Identify and demonstrate the general operation of the major equipment components of a modern telecommunications service center.
- List and identify the major information resources available to assist in the practice of telecommunications.
- Differentiate between the organization, general operational practices, terminology, common service requests associated with law enforcement, fire, and emergency medical services, and the North Carolina Division of Emergency Management.
- Identify, explain, and demonstrate common call reception, prioritization, and resource allocation practices associated with everyday telecommunications.
- Identify and explain the aspects of civil liability for the professional telecommunicator.
- Identify, explain, and demonstrate basic radio broadcast techniques associated with emergency telecommunications.
- Demonstrate basic telecommunications training skills in a structured telecommunications training practicum.

Methodologies:

The course employs lectures, discussions, demonstrations, and practical exercises.

Prerequisites:

Medical History Statement (F1), Medical Examination Report (F2), Tuberculosis Questionnaire (F-2A), and Medical Examination Report Addendum (F-2B) must be completed and dated within 12 months of the course start date.
Training Dates
11/14/2027 - 11/19/2027
Prerequisites
completed Medical History Statement (F-1)
Must be dated within 12 months of the start date of course
Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date.
Registration Dates
02/17/2027 - 11/07/2027
Available Seats
16
Hours
47h 0m
Fee
None Specified
Training Location
Samarcand Training Academy
3600 Samarcand Road
Jackson Springs, NC  27281 (Moore County)
Resources Required
Attendance is required at all class sessions. All practical exercises must be satisfactorily completed and a minimum score of 70% must be achieved on the final Commission-administered written exam. All students confirmed for this course are required to provide a completed Medical History Statement (F1), Medical Examination Report (F2), Tuberculosis Questionnaire (F-2A), and Medical Examination Report Addendum (F-2B).
Reporting Instructions
Class begins Sunday at 12 pm.

Samarcand Training Academy
3615 Samarcand Rd
Jackson Springs Road, NC
Documents
Signup Details
Contacting Samarcand for housing.
Terms of Service  |  Feedback
Warning

Internet Explorer 11 is no longer supported

Acadis® will no longer support Internet Explorer 11. Users who choose to continue using Internet Explorer 11 will not have full Acadis® functionality, which may include broken features that will not be updated for this browser. For the best experience, please switch to a supported browser.

Supported browsers:
Success

Email verification request sent

A message was sent to . If you do not receive an email within 30 minutes check your junk folder, try again, or contact your technical support.

Error

Please wait to submit a request

If you have not received an email within 30 minutes of your initial request, check your junk folder or try again later.