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3129-Telecommunicator Certification Course - 6/16/2024 Salemburg

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Full Description: Prerequisites
All students registering for this course are required to provide the following: a completed Medical History Statement (F-1), Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date. These forms may be accessed at: http://www.ncdoj.gov/About-DOJ/Law-Enforcement-Training-and-Standards/Sheriffs-Education-and-Training-Standards/All-Commission-Forms-and-Publications.aspx
completed forms to the Administrative Specialist, Desiree Malmgren, at dmalmgren@ncdoj.gov. If you have any question's or concern's regarding enrollment, please call (910) 926-6074.
completed Medical History Statement (F-1)
Must be dated within 12 months of the start date of course
Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date.

Who Should Attend:

All telecommunicators (Sheriffs', Police, Emergency Service Centers, Highway Patrol, etc.) who are employed by or sponsored by an emergency service center. All persons who are employed as telecommunicators under the direct supervision of a sheriff’s office are required by the North Carolina Sheriffs’ Education and Training Standards Commission to enroll and successfully complete this course. Effective 7/1/2022, all telecommunicators employed by municipal police departments must be reported for certification with the Sheriffs’ Education and Training Standards Commission.

Course Goal
To present the basic standard operating procedures for telecommunicators and to develop the role and responsibilities of the emergency service telecommunicator.

Course Objectives:
The student will be able to:
- Define the role and explain the characteristics of the professional telecommunicator; stress and the telecommunicator; and the telecommunicator’s code of ethics.
- Identify and demonstrate the general operation of the major equipment components of a modern telecommunications service center.
- List and identify the major information resources available to assist in the practice of telecommunications.
- Differentiate between the organization, general operational practices, terminology and common service requests associated with law enforcement, fire and emergency medical services, and the North Carolina Division of Emergency Management.
- Identify, explain and demonstrate common call reception, prioritization and resource allocation practices associated with everyday telecommunications.
- Identify and explain the aspects of civil liability for the professional telecommunicator.
- Identify, explain and demonstrate basic radio broadcast techniques associated with emergency telecommunications.
- Demonstrate basic telecommunications training skills in a structured telecommunications training practicum.

Methodologies
The course employs lecture, discussion, demonstration and practical exercises.

Training Dates: 06/16/2024 - 06/21/2024

Prerequisites: completed Medical History Statement (F-1)
Must be dated within 12 months of the start date of course
Medical Examination Report (F-2) and a TB skin test. These documents must be dated within 12 months of the course state date.

Registration Dates: 09/20/2023 - 06/09/2024

Available Seats: 0

: The maximum capacity for this class has been reached. Your request can be added to the waitlist. Additional seats may become available for future enrollment.

Hours: 47h 0m

Fee: None Specified

Training Location: NC Justice Academy - Salemburg
200 W. College Street
Salemburg, NC 28385

Directions to Location: See http://ncja.ncdoj.gov for campus directions

Resources Required: Attendance is required at all class sessions. All practical exercises must be satisfactorily completed and a minimum score of 70% must be achieved on the final Commission-administered written exam. All students confirmed for this course are required to provide a completed Medical History Statement (F-1) and Medical Examination Report (F-2).

Reporting Instructions: Initial class begins on Sunday at 12:00 p.m.

Housing is optional: Check-In 06/16/2024
Check-Out 06/21/2024

Documents: (F-2) Medical Examination Report and a TB skin test. These documents must be dated within 12 months of the course state date

F1 completed Medical History Statement

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3129-Telecommunicator Certification Course - 6/16/2024 Salemburg